• Mongoose & Swan

    Transformation - Integration - Remediation

     

    If you are burning £'000 per day on any of these challenges then you should be talking to us:

    • Change programme running late 
    • Sourcing contract in dispute
    • Integration plans not delivering

    We seek to drive more certainty into your business outcomes through the application of our deep personal experience gained delivering multiple programmes to time and budget.

  • Your Success is Our Success

    We achieve our results by working with your existing operation and leaving you better positioned to deliver in the future.

    Mongoose & Swan has been created to help organizations manage their way through the multiple challenges presented by today's business environment with a specific focus on Transformation, Integration and Remediation.

     

    See where and how we have helped other organisations....

    A New Experience

     

    We like to think we offer a slightly different experience to our competition:

     

    Personal service – your success is our success

     

     

    Deep insight – we only use highly experienced individuals who have worked on a number of transformation, integration and remediation initiatives

     

     

    Flexible with shared learning – we adapt to your ways of working and you learn as much from us as we do from you

     


    If you wish to arrange an engagement, please CONTACT US

     

     

  • We Achieve Results Through:

    Focus only on the important

    Expertise

    Smart people

    Applying our 40+ years of personal experience in implementing change, fixing under performing operations and integrating new business for some of the largest organisations in the world

    Collaboration

    Working together

    Working with you to build on your knowledge and experience of how you operate today and aiding you to implement and deliver your solution

    Inquisitiveness

    Exploring options

    Exploring with you what your organisation is able to achieve today and more importantly what it could look like tomorrow

    Honesty

    Providing clarity

    Being rigorous in all we do and not being afraid to speak as we find.

  • We specialise in three key areas:

    Transformation - Integration - Remediation

    Transformation

    Programme managing the creation, implementation and improvement of Global Business Services and internal and external Shared Services

    Integration

    Programme managing the integration or divestment of business units and operations

    Remediation

    Programme managing and helping organisations fix poorly performing operations and third party contracts.

  • Meet the Team

    Using the right people for the job

    Michael Steer

    Partner

    Michael has over 20 years experience in delivering sustainable business change for major organisations.

    He has worked for the leading global technology and outsourcing firms in senior leadership positions developing and delivering solutions for clients such as: AstraZeneca; Deutsche Bank; BP; Shell; ING; Johnson Controls; Novartis and UTC.

    Michael has extensive experience of sourcing, offshoring, and finance in a captive or outsourced environment.

    He has set up Mongoose & Swan to share his knowledge and experience and to continue his learning.

    https://uk.linkedin.com/in/michaeljsteer

    Peter Colley

    Associate

    Peter has extensive experience of outsourcing, offshoring, finance and quality management. He worked for a leading global technology and outsourcing firm as a senior partner leading global engagements with major clients in the energy and utilities sectors: including BP; ExxonMobil; ConocoPhillips; United Utilities and Thames Water.

    Peter lead the quality management function for the $15 billion outsourcing business across over 2000 clients. In this capacity he was assigned to personally manage and turnaround the most challenging engagements, to ensure the optimal business outcomes for the firm and its clients.

  • Hush

    Musings, thoughts and ruminations.

    All Posts
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  • What Our Clients Say About Us

    Global Automotive OEM

    Programme Manager

    "Michael guided us through the initial stages of an important business change. His advice was always pertinent, concise and practical" 

    Global Pharmaceutical Organisation

    Project Manager

    "Michael provided excellent insights and advice on a difficult project. He was a pleasure to work with."

    Global Life Sciences Company

    CIO Advisory

    "You made a real difference on the project and I always appreciated your direct and honest style coupled with your vast experience. It has been a pleasure to work with you during this time and I am proud of what we have achieved together."

  • Sharing our Learnings

    By successfully delivering multiple complex change programmes we have learned and continue to learn.

    Remediation is Challenging

    Solutions for Failing, Broken or Underperforming Contracts

    How many times have you been faced by a seemingly insurmountable problem with a key contract which is soaking up valuable management time and distracting attention away from the delivery of service, either as a provider or buyer of service. Read more...

    Early Warning Signs of Failure

    We have already discussed how you may remedy a poorly performing contract yet a more fundamental question is how does one know when you are heading for a fall and what are they early warning signs of a potentially stressed account? Read more...

    A Town called Hope

     

    Hope is a town in Arkansas, USA. It is not a strategy.

    Back in the day, in a town called Hope, two young executives met for coffee in an upmarket hotel lobby. They were busy, bright and enthusiastic. On neutral territory they talked about opportunities and possibilities. She was a leading light …Read more...

  • Our Joint Success

    Where we have been successful

    Transformation

    US Technology Company

    Global change programme creating a multi-hub finance shared service delivery model for global finance processes for US technology organisation delivering benefits of $9.1M.

    Read more about this challenge here...

    Integration

    Global BPO Company

    Integration of a $330M 1,600 seat Insurance back office acquisition into existing operations.

    Read more about this challenge  here...

    Remediation

    Global Service Provider

    Remedied and secured a market material $100M TCV contract suffering from a deteriorating relationship.

    Read more about this challenge  here...

  • Client Enquiry Form

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